You may be asked what version of Windows you are running to troubleshoot an issue; this is how you can find that information.

  • On your keyboard press the Windows key + X
  • Choose 'System'
  • You should find your Windows version here


Please include both the Edition and Version number (i.e. 'Windows 10 Pro 1803' in the example above).

Apple Mac

To see which version of macOS you have installed, click the Apple menu icon at the top left corner of your screen, and then select the “About This Mac” command.

The name and version number of your Mac’s operating system appears on the “Overview” tab in the About This Mac window.

Please include the full version number (i.e. '10.14' in the example above).