Enrol Windows 10 (version 1607 and later device)

  1. Go to Start. If you are on a Windows 10 Mobile device, continue to the All Apps list.

  2. Open the Settings app. If the app isn't readily available in your apps list, go to the search bar and type "settings."

  3. Select Accounts > Access work or school > Connect.

    Select Access work school account

  4. To get to your organization's Intune sign-in page, enter your work or school email address. Then select Next.

    Enter your work or school-account

  5. Sign in to Intune with your work or school account.

    Add a work or school account

    You'll eventually see a message that your company or school is registering your device.

  6. If your organization requires you to set up a PIN for Windows Hello, you'll be prompted to enter a verification code. Enter the code and continue through the on-screen steps to create a PIN.

  7. On the You're all set! screen, select Done. Your device is now enrolled.

  8. To double-check your connection, go back to Settings > Accounts > Access work or school. Your account should now be listed.

    Validate that the connection was set up correctly

Still can't access your work or school email, files, or other data? Learn how to troubleshoot account problems.


Enrol your macOS device

Use the following steps to enrol your macOS device with your organization. Your device must be running macOS 10.12 or later.

 Note

Throughout this process, you might be prompted to allow Company Portal to use confidential information that's stored in your keychain. These prompts are part of Apple security. When you get the prompt, type in your login keychain password and select Always Allow. If you press Enter or Return on your keyboard, the prompt will instead select Allow, which may result in additional prompts.

Install Company Portal app

  1. Go to https://go.microsoft.com/fwlink/?linkid=853070
  2. The Company Portal installer .pkg file will download. Open the installer and continue through the steps.
  3. Agree to the software license agreement.
  4. Enter your device password or registered fingerprint to install the software.
  5. Open Company Portal.

 Important

Microsoft AutoUpdate might open to update your Microsoft software. After all updates are installed, open the Company Portal app. For the best setup experience, install the latest versions of Microsoft AutoUpdate and Company Portal.

Enrol your Mac

  1. Sign in to Company Portal with your work or school account.

  2. When the app opens, select Begin.

  3. Review what your organization can and can't see on your enrolled device. Then select Continue.

  4. If prompted to, enter your device password on the Install management profile screen.

    Example screenshot of Company Portal, Install management profile screen, highlighting password prompt.

  5. On the Confirm device management screen, select Open System Preferences.

    Example screenshot of Confirm device management screen, highlighting "Open System Preferences" button.

  6. Your device's system preferences will open. Select Management Profile from the device profiles list and then select Approve > Approve.
    Example screenshot of System Preferences, Management Profile screen, highlighting "Approve" button.

  7. Return to Company Portal and select Continue.

  8. Your organization might require you to update your device settings. When you're done updating settings, select Check settings.

    Example screenshot of Company Portal, Update device settings screen, highlighting "Check settings" button.

  9. When setup is complete, select Done.