Email 27

• Accessing Office 365 email on a mobile device
• How to tell if an email is legitimate or spam/phishing
• What to do if you receive an NDR bounce-back email (Non delivery report)
• How to share your calendar in Outlook and Office 365 Webmail
• How to access your office 365 email

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OneDrive 4

• OneDrive and SharePoint Sync - Invalid file names or types
• Editing Folder/File Access in OneDrive Online
• Onedrive keeps closing
• OneDrive access through Desktop

SharePoint 6

• Getting started with SharePoint Online
• Map SharePoint Online document libraries in Windows.
• Customising SharePoint Online modern sites theme and colours
• SharePoint Online Guest access
• Editing Folder/File Access on SharePoint Online

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Planner 1

• Microsoft Planner - getting started

Teams 5

• Microsoft Teams getting started
• Installing Teams
• How to create new teams & channels.
• Archiving and Restoring Teams
• Recover a deleted channel or team.

General 8

• Easily uninstall all Office Apps from a computer
• Find out what's new
• Download Office 365 software
• Installing Visio / Project for Office 365.
• New system requirements from autumn 2020

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Security 8

• I've forgotten my password
• Two Factor Authentication
• How to change your office 365 password
• Reset Microsoft 365 Password
• Intune (MDM) Device Management

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