Enrolling devices in WIP-WE policies.


When accessing company data, you will be prompted with the following:

If this prompt does not show, you can go to Settings > Accounts > Access work or school and join the account manually.


When clicking on “Settings > Accounts > Access work or school” it will give an option to connect to a work account. Click connect, enter your email address then click Next.

It will then ask for your password and will begin configuring policies.

Once this has finished, you can confirm the policies have successfully applied by clicking on your account, then Info.


If the policies have applied correctly, under connection info, it will show a management server address.

After enrolling you may find you are unable to access company data within Edge. If this is the case, click on the user icon in the top right, then 'Sign In'.

You will need to sign in with your work account, then reload the browser to access company data.

Enrol your macOS device 

Use the following steps to enrol your macOS device with your organization. Your device must be running macOS 10.12 or later.


Throughout this process, you might be prompted to allow Company Portal to use confidential information that's stored in your keychain. These prompts are part of Apple security. When you get the prompt, type in your login keychain password and select Always Allow. If you press Enter or Return on your keyboard, the prompt will instead select Allow, which may result in additional prompts.

Install Company Portal app

  1. Go to https://go.microsoft.com/fwlink/?linkid=853070
  2. The Company Portal installer .pkg file will download. Open the installer and continue through the steps.
  3. Agree to the software license agreement.
  4. Enter your device password or registered fingerprint to install the software.
  5. Open Company Portal.


Microsoft AutoUpdate might open to update your Microsoft software. After all updates are installed, open the Company Portal app. For the best setup experience, install the latest versions of Microsoft AutoUpdate and Company Portal.

Enrol your Mac

  1. Sign in to Company Portal with your work or school account.

  2. When the app opens, select Begin.

  3. Review what your organization can and can't see on your enrolled device. Then select Continue.

  4. If prompted to, enter your device password on the Install management profile screen.

    Example screenshot of Company Portal, Install management profile screen, highlighting password prompt.

  5. On the Confirm device management screen, select Open System Preferences.

    Example screenshot of Confirm device management screen, highlighting "Open System Preferences" button.

  6. Your device's system preferences will open. Select Management Profile from the device profiles list and then select Approve > Approve.
    Example screenshot of System Preferences, Management Profile screen, highlighting "Approve" button.

  7. Return to Company Portal and select Continue.

  8. Your organization might require you to update your device settings. When you're done updating settings, select Check settings.

    Example screenshot of Company Portal, Update device settings screen, highlighting "Check settings" button.

  9. When setup is complete, select Done.

If you need any assistance with this please contact the Support Desk by calling 0117 933 0573 or emailing support@spidergroup.co.uk.